Privacy Statement

H.C. Starck GmbH is aware that the security of your private information from the use of our web-site is an important concern. We take the protection of your personal data very seriously. Therefore, we would like you to know what data we maintain and what data we discard. With this privacy statement, we would like to inform you about our security measures.

Anonymous collection of Data
You can use our online-presentation, in principle, without disclosing your personal data. You are not required to provide personal information as a condition of using our site, except as may be necessary to provide you a product or service at your request. When you use our web site, we store data on our servers for various security purposes. This data may include the name of your internet service provider, the website that you used to link to our site, the websites that you visit from our site and your IP-Address. This data could possibly lead to your identification, but we do not use it to do so. We do use the data from time to time for statistical purposes, but maintain the anonymity of each individual user so that the person cannot be identified.

Collection, processing and use of personal data
We collect personal data only when you provide it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests about materials being ordered and similar situations in which you have chosen to provide the information to us.
The personal data collected shall be used without your consent only for the execution of the contract and for answering your enquiries. In this respect we attach great importance to the fact that only those data are collected which are absolutely necessary. Moreover, a processing and use of your data is only effected for the purpose of advertising and market research if you have given us your prior consent.
The processing of your personal data stored by us is done exclusively within the European Economic Area. 

Transfer of personal data
In case we transfer personal data, this will be done exclusively to service and partner companies who support us in the frame of the order handling, the providing of our online presentation or the supply of information to the customers. These companies are only entitled to use your personal data for the fulfillment of their tasks on our behalf and are obliged to observe the applicable data protection regulations.
In the frame of legal admissibility and under consideration of the respective protectable interests in the exclusion of the transfer and use, we can transfer address and creditworthiness data for the duration of the customer relationship to the corresponding service provider only in connection with the checking of the creditworthiness.
From time to time we may be obligated by legal regulations or legal proceedings to disclose your data. As for the rest, no transfer of personal data to third parties takes place. 

Right of Access, Correction and Deletion
You are entitled to request at any time information about your data stored with us as well as about the purpose for which the storage is done. Moreover, you can have corrected or deleted those data the storage of which is inadmissible or no longer necessary.  Just send an e-mail to the address given in the imprint or contact the Data Security Officer at the address below. 

Right to Cancel
You have the right at any time to withdraw your consent to the use of your personal data for marketing or market research purposes. Again, just send an e-mail to the address given in the imprint or contact the Data Security Officer at the address below.

Data Retention
Subject to any statutory retention periods, we only retain personal data for as long as it is necessary for achieving the respective purpose, e.g. for the order resp. contract transaction.

Use of Cookies
In some websites, so-called Cookies are used in order for us to improve the efficiency of your individual use of the website. Cookies are identifiers that our web-server could send to your computer in order to identify the computer being used for the duration of the session. Most browsers are set-up to accept these Cookies automatically. In addition, you can deactivate the storing of Cookies or adjust your browser to inform you before the Cookie is stored on your computer.

H.C. Starck GmbH uses adequate technical and organizational security precautions to protect your data from manipulation, loss, destruction or access by unauthorized persons.  Any personal data that is provided by you to H.C. Starck will be encrypted to prevent its possible misuse by third parties. Our security procedures are continuously revised based on new technological developments. 

Data protection notice
This Web site uses Google Analytics, a Web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “Cookies,” text files that are saved on your computer and enable an analysis of how you use the Web site. The information gathered with the cookie on how you use this Web site (including your IP address) will be transmitted to a Google server in the USA and saved there. Google will use this information to evaluate your use of the Web site, to compile reports on Web site activity for the Web site operator, and to provide further services associated with the usage of the Web site and the Internet. If applicable, Google will also transmit this information to third parties, provided that this is stipulated by law or in cases in which third parties process this data on behalf of Google. Google will under no circumstances link your IP address with other Google data. It is possible to prevent the installation of Cookies by using the appropriate settings in your browser software; we would like to point out that this can lead to not being able to use all functions of this Web site in their entirety. By using this Web site, you agree to the processing of your data by Google in the previously described manner and for the previously named purpose.

You can prevent data acquisition by Google Analytics by clicking on the following link. This activates an Opt-Out cookie, which prevents future acquisition of your data when visiting this website: deactivate Google Analytics

Amendment of this Privacy Statement
For legal and/or organizational reasons amendments resp. adjustments of this Privacy Statement will become necessary from time to time. In this regard please observe the respectively applicable version of our Privacy Statement.

Please contact the Data Security Officer of H.C. Starck GmbH with any problems, questions or suggestions that you may have.
Data Security Officer, H.C. Starck GmbH:
Marianne Wunder

T: +49/5321/751-53106
F: +49/5321/751-4106

e-mail: Please click here for inquiries.

Last Update January 2016